Description of Service:

Management of campus-wide site licenses and license distribution and download.

Business Owner:

Administration (A&F)

UIT Service Manager:

Kendrick Hagins

UHS Service?

Yes

How To Request:

Contact Amy Ma or software@uh.edu. Additional information is available at uh.edu/infotech/downloads

Minimum Service Level:

8 a.m. - 8 p.m. 7 days a week

Maintenance Windows:

Not Applicable

Support (Tier 1):

Tier1 Help Desk: 713-743-1411

Support (Tier 2):

Software team: software@uh.edu

Support (Tier 3):

Mark Norgan & Kevin Vu

Charges (if applicable):

Charges vary by software - see uh.edu/infotech/downloads