Queuing and Appointment System (CougarQ)
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Description of Service: |
Administration and development of virtual queueing and appointment system. |
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Business Owner: |
Emily Messa |
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UIT Service Manager: |
Tuong Ho |
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UHS Service? |
No |
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How To Request: |
Contact Cassie Bruner: cjbruner@cougarnet.uh.edu; 1-713-743-9126 |
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Minimum Service Level: |
99.9% |
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Maintenance Windows: |
Fridays, 2 a.m.- 6 a.m. |
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Support (Tier 1): |
Yun Cui: ycui@central.uh.edu; 713-743-1451 |
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Support (Tier 2): |
Tuong Ho: tuong@uh.edu; 713-743-1439 |
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Support (Tier 3): |
None |
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Charges (if applicable): |
SLA through business unit |