Description of Service:

Allocation of IP addresses for University resources, servers and printers.

Business Owner:

Administration (A&F)

UIT Service Manager:

Charles Chambers

UHS Service?

No

How To Request:

Contact Reza Golshan or Tesfaye Kumbi (NPDG)

Minimum Service Level:

99.9%

Maintenance Windows:

As needed (primarily scheduled on weekends)

Support (Tier 1):

Reza Golshan: reza@uh.edu; 832-842-4775                                                    Tesfaye Kumbi: tdk@uh.edu; 832-842-4648

Support (Tier 2):

Charles Chambers: chambers@uh.edu; 832-842-4624

Support (Tier 3):

Vendor: Infoblox

Charges (if applicable):

None