Account and Access Management (Remedy)
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Description of Service: |
Administration of accounts for UH faculty, staff, and students for the purpose of supporting instructional, research, and administrative systems. (CougarNet and web accounts). |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Kimberly Moody |
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UHS Service? |
No |
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How To Request: |
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Minimum Service Level: |
99.9%; 24/7/365 |
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Maintenance Windows: |
Sundays, 6 a.m.- 2 p.m. |
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Support (Tier 1): |
Information Technology Support Services:713-743-1411; support@uh.edu |
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Support (Tier 2): |
Application Administration and Development: aad@uh.edu |
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Support (Tier 3): |
Enterprise Systems |
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Charges (if applicable): |
None |