Skip to main content

Parking & Transportation Services

  1. UH Home
  2. Parking and Transportation
  3. Cougar Line
  4. UHSL Shuttles

Cougar Line

Customer Service Location

Elgin Street Garage
Suite 110
4224 Elgin Street
University of Houston
Houston, TX 77204-2007
Phone: 832-842-1097
Email: parking@uh.edu
Office Location Map

Administrative Offices

Elgin Street Garage
4224 Elgin St., Building E
University of Houston
Houston, TX 77204-2007
Staff Directory

Friend us on Facebook follow us on twitter uh insta word blog

Sign up for text messaging alerts
from Parking and Transportation
by texting COOGPARK to 55744.

 

New Hours of Operation

During the upcoming fall 2025 semester, the Sugar Land shuttle will have new hours of operation:

Monday-Thursday: 8 a.m.-10 p.m.
Friday: 8 a.m.-noon

Summer 2025 Hours of Operation
Dates of Service: June 2-Aug. 12
Hours: Monday-Thursday, 8 a.m.-7 p.m.

  • Shuttle Stops: Student Center South / Technology Building at UH at Sugar Land
  • Service: A one-way trip is approximately 40 minutes. The bus will remain at each stop five minutes before departing. All buses are ADA accessible.

USHL Shuttle Requirements 

 

Permit Required to Ride Sugar Land Shuttle

UH Parking and Transportation Services has been working toward ensuring reliable Cougar Line shuttle service between UH and UH at Sugar Land for students who have classes at both locations. Students must have a valid UHSL shuttle permit linked to their digital Cougar Card to board. Ensure your digital Cougar Card is readily available for scanning prior to boarding. 

PLEASE NOTE:  Physical Cougar Cards will not be accepted.

Frequently Asked Questions

Who is eligible for the shuttle permit?

Students who are taking face-to-face in-person classes at both the main campus and in Sugar Land can get it at no cost. Students who live on campus and are taking face-to-face in-person classes in Sugar Land also are eligible. It is not an alternative for students who live in Fort Bend County and the Sugar Land area to commute to campus.

How will the shuttle driver know if I have a shuttle permit?

Students present their digital Cougar Card to be scanned by the Cougar Line shuttle drivers to determine if the individual has a valid shuttle permit.Do the following before boarding:

  • Make sure you are logged in to the UH Go app
  • Click on the image of your Cougar Card
  • Click where it says "Tap for QR Code"
  • Show the QR Code to the bus driver or other parking representative so they can scan it and verify you have a shuttle permit.
  • Please Note: Screenshots are not accepted. Your digital Cougar Card must be shown in real-time against the moving background, showcasing the current date and time.